Shipping policy

At Hezania Perfumes, we ensure your fragrance arrives safely and promptly, so you can enjoy a seamless luxury experience.

Processing Time

All orders are carefully hand-packed and typically processed within 1–2 business days.

During high-demand periods, processing may take up to 3 business days.

We deliver across the United Arab Emirates.

Estimated delivery times: 2–5 business days depending on your location.

Once your order is shipped, a tracking link will be provided via email so you can monitor your package in real time.

Standard shipping rates are calculated at checkout.

Complimentary shipping may be offered on select promotions — check our website for details.

Every order is packaged with care to maintain the integrity of your perfume bottles.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos.

We will promptly arrange a replacement or refund.

“Experience the art of fragrance delivery — your perfume arrives with elegance and care.”